I've copied dialog from another blog that I was interacting with. The blog is about this couple that have taken over a soup business. It all seemed straightforward but I thought I would explore it a little further. The following is comments that we wrote to each other:
This all looks very interesting. I'm tempted to try it. Heres my hang up. Why is this dry packaged soup any different than the ones I can pick up at the grocery store.
P.S. I checked out your website. Very nicely done!
Thanks for looking at our web-site. We've included the back of the labels for each soup on the web-site. Compare it to the products that you find at the grocery store. Our soups nutritional value will exceed these other soups.
O.k. I'm not going to hop in my car and make any special trips but I will look a little more closely at what your pitching here. The no MSG is big and your web-site mentions 'Vegan friendly'. From a nutritional stand point you make a good claim. Can you give me another reason to buy your product?
We sell gourmet quality foods. The bottom line - I don't think you'll find anything that comes close to our product in a grocery store. My parents always believed that if you could get someone to try the soup that it would sell itself. I appreciate your questions and you taking the time to look at our product. Heres my offer to you. I'll send you a sample of each of our soups. No strings attached. Just e-mail me your address to sales@jagerfoods.com Sincerely, Nicholas Jager
Thank you. I was looking for some conviction from you and I believe I found it. I wasn't looking for anything for free. I'm going to purchase something directly from your web-site. I just wanted to know how strongly you felt about your product and if you would stand behind it. I'll be placing my order today and I look forward to trying your soups!
Your not going to find that kind of customer attention at Wal-Mart. Not only did he respond to all my inquiries but he remained civil throughout the whole process. Customer service isn't dead its just hard to find.
This all looks very interesting. I'm tempted to try it. Heres my hang up. Why is this dry packaged soup any different than the ones I can pick up at the grocery store.
P.S. I checked out your website. Very nicely done!
April 15, 2008 8:34 AM
Thanks for looking at our web-site. We've included the back of the labels for each soup on the web-site. Compare it to the products that you find at the grocery store. Our soups nutritional value will exceed these other soups.
April 15, 2008 12:12 PM
O.k. I'm not going to hop in my car and make any special trips but I will look a little more closely at what your pitching here. The no MSG is big and your web-site mentions 'Vegan friendly'. From a nutritional stand point you make a good claim. Can you give me another reason to buy your product?
April 15, 2008 1:48 PM
We sell gourmet quality foods. The bottom line - I don't think you'll find anything that comes close to our product in a grocery store. My parents always believed that if you could get someone to try the soup that it would sell itself. I appreciate your questions and you taking the time to look at our product. Heres my offer to you. I'll send you a sample of each of our soups. No strings attached. Just e-mail me your address to sales@jagerfoods.com
Sincerely,
Nicholas Jager
April 16, 2008 8:27 AM
Thank you. I was looking for some conviction from you and I believe I found it. I wasn't looking for anything for free. I'm going to purchase something directly from your web-site. I just wanted to know how strongly you felt about your product and if you would stand behind it. I'll be placing my order today and I look forward to trying your soups!
Best regards,
Anita
April 16, 2008 9:17 AM
Anita,
I'm glad this all worked out. Please let us know what you thought of the soups after you've tried them.
Nick
April 16, 2008 9:52 AM
Will do.